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THIS IS KAVITHA AND MY MOBLIE NUMBER IS 9894295072 . I HAVE BEEN CHARGED RS 30 FOR AIRTEL FRIENDZ CHAT WHICH I HAVEN'T ACTIVATED . SO KINDLY REFUND MY AMOUNT.EVEN THE LAST TIME I GOT THE SAME TECHNICAL MISTAKE AND IT WAS CORRECTED BUT I AM GETTING THE SAME COMPLAINT. WHY SHOULD I LOSE MY MONEY FOR THE SERVICE WHICH I HAVENT ACTIVATED. I HAVE BEEN SENDING MAILS REGARDING THIS TO 121@AIRTELINDIA.COM BUT I HAVENT GOT ANY POSTIVE REPLY FROM YOU. IF THIS IS CONTINUED YOU WILL LOSE ALL THE VALID CUSTOMERS LIKE ME AS I AM THE CUSTOMER OF AIRTEL FOR A LONG TIME.KINDLY LOOK INTO IT AND REFUND MY AMOUNT AND DEACTIVATE THIS SERVICE AND IN FUTURE I WONT THIS TO BE CONTINUED.
THANKS
KAVITHA
State:
Tamil Nadu
Status:
Open Do you agree?
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8 (57%)
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6 (43%)
Comments
airtel_presence
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
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